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Dabba Wallahs: India's meal-delivery FedEx
From rssfeeds@jmason.org  Thu Sep 26 16:31:16 2002

URL: http://boingboing.net/#85494359
Date: Not supplied
Amazing story about the "dabba wallahs" -- India's 112-year-old meal-delivery
system that outdoes FedEx using pictograms, bicycles, and largely illiterate
(but well-compensated) deliverypeople:
As part of the tiffin distribution process, every day the meals are picked
up from commuters' homes in Mumbai long after the commuters have left for
work, delivered to them on time, then picked up and delivered home before
the commuters return.
Each tiffin carrier has, painted on its top, a number of symbols that
identify where the carrier was picked up, the originating and destination
stations and the address to which it is to be delivered.
After the tiffin carriers are picked up, they are taken to the nearest
railway station, where they are sorted according to the destination
station.
At the destination station they are unloaded by other dabba wallahs and
re-sorted, this time according to street address and floor.
The 80 kg crates of carriers, carried on dabba wallahs' heads, hand-wagons
and cycles are delivered at 12.30 p.m., picked up at 1.30 p.m., and
returned when they came.
The system relies on multiple relays of dabba wallahs, and a single tiffin
box may change hands up to three times during its journey from home to
office.
Link[1] Discuss[2] (_Thanks, Tom!_)
[1] http://in.news.yahoo.com/020920/43/1vfdw.html
[2] http://www.quicktopic.com/boing/H/H96NaZc8PTyq

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