Statistical Computing Facility

Trouble Guide

Resolution for your computing problems.

Nothing Scheduled.

Trouble
General problem.
Documentation:

Printer
A document is sent to the printer with unsatisfactory results.
Documentation:

Account
User problems relating to access, files, and processes.
Documentation:

Remote Access
Accessing the computer network from a remote site.
Documentation:

Email
Accessing mailboxes, manipulating attachments, and sending or receiving email.
Documentation:

Workstation/Terminal
A workstation or one of its components is in an unoperable state.

Programs/Processes
A program or process is behaving improperly or is not functioning as intended.

Files
A program or process is behaving improperly or is not functioning as intended.

Other